Checkout and Payment Process

Once you sign up for your XSYTE, you will get 21 days free to try it out and make sure it is the right fit for your organization.

After the 21 days, on the first of the following month you will get a bill generated and it will be visible in the admin section of your XSYTE under Billing.  We will also email you an invoice.  On the 5th of each month, if you have provided a credit card we will attempt to automatically deduct funds from the card you have provided.  

If the bill is unpaid after the due date, which is the 15th of each month, we will alert you in the admin area to pay the outstanding amount or add a credit card to your profile so the amount can be deducted. 

If the amount is still unpaid after one month, we will suspend the admin area of the website and suspend the account until it is paid.  No further bills will be generated other than the overdue one and the one for the month you decide to reactivate.

You can cancel or suspend your XSYTE at any time.  Please email Tracy at tracy@xsyte.com with your suspension or cancellation request.