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We attempted the DB upgrade this morning and ran into some minor problems that were blocking the upgrade.
These minor issues have now been resolved, but we were getting close to the end of our maintenance window and we felt that we could not upgrade the database within the window.
We will attempt again, early tomorrow morning to try and minimise any disruptions to our Customers and their members who use the sytes.
Please see below the updated schedule. At the end of this we should have a more efficient database and new monitoring to help speed up slow queries.
We will then be working on our caching for more performance improvements.
Thank you for your patience and continued support,
Tracy
Updated Maintenance Schedule:
- Date: Wednesday, 21th February 2024
- Time: 8:00 AM to 10:00 AM AEST
During this maintenance window, we will be upgrading our database to ensure improved performance, security, and reliability. While we anticipate minimal disruption to our services, there is a possibility of a brief outage during the upgrade process.
Expected Impact:
- Possible brief outage
- Services may be intermittently unavailable
What to Expect:
- Our team will be working diligently to minimize downtime.
- We aim to complete the upgrade within the specified time frame.
- We apologize for any inconvenience this may cause and appreciate your understanding.
Preparations:
- Save any unsaved work before the maintenance window begins.
- Plan for temporary unavailability of our services during the specified timeframe.
- Let us know at tracy@xsyte.com if this time does not work for your club.
We appreciate your patience and understanding as we strive to improve our systems to better serve you. If you have any concerns or questions, please feel free to reach out to our support team at 0422 617 762.
Thank you for your cooperation.
Best regards,
Tracy Hocutt
Founder
XSYTE
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