Stuck? We've got you.
Look it up, learn it, watch it done, or just message a real person. However you like to solve things, there's a door here for it.
Pick your door
Live nowSearch how-to articles and step-by-steps for everything on xSyte. The official manual — when you just need the answer, fast.
Structured tracks that take you from your first game to advanced, at your own pace — the place to actually get good at running your league on xSyte.
Step-by-step video walkthroughs on YouTube — the channel is Sports Ops X (@Xsyte). Read it in the Academy or watch it here, your call. Every Wednesday there's a live show teaching the Academy lesson by lesson, plus a look at new functionality.
A bit of honesty before you hit play: Season 1 is us building the Academy out loud — first videos ever, live, no editing, the odd "let me start that over," and probably a guide-dog puppy losing his mind in the background. It won't be slick. It'll get better every week. Stick around — you'll learn xSyte either way, and you can say you were here before we knew what we were doing.
Every new release gets posted to Facebook — follow along to see what's landing in xSyte.
Swap notes, tips and questions with other organisers — it lives right alongside the docs in your Help Centre.
When the docs don't cut it, message a real person — no ticket queue, no bot. You'll usually hear back the same day.
Real help, real people.
You reach a real person, not a bot — usually a reply the same day. Game-day emergencies jump the line; there’s no ticketing system to disappear into.
New committees learn it fast from the Academy and Help Centre — and we’re quick to jump on a call when something needs explaining. That’s just as true next year when your secretary changes; there’s always a real person to get the new crew going.
Ask a question in plain English, get an answer — and, soon, have SYTE help you build. On 24/7, so there's always a door open.